Last Updated: September 27, 2021

This Privacy Policy describes how Read AI, Inc. (“Read AI,” “we,” or “us”) collects, uses, and discloses information about you. This Privacy Policy applies when you use our products and services, including our software client, mobile applications, chatbot, and websites (collectively, our “Services”), or otherwise interact with us, such as through our customer support channels or on social media pages. This Privacy Policy does not apply to products and services that link to a different privacy policy.

We may change this Privacy Policy from time to time. We will notify you by revising the date at the top of this policy, if we make any changes. If we make significant changes to this Privacy Policy, we will provide you with additional notice (such as by adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

If you are a California resident, please see the Your California Privacy Rights section.

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, please also see the Additional Disclosures for Individuals in Europe section.


Collection of Information

Use of Information

Sharing of Information

Advertising and Analytics

Transfer of Information to the United States and Other Countries

Your Choices

Data Retention

Your California Privacy Rights

Additional Disclosures for Individuals in Europe

Contact Us


Information You Provide to Us

We collect information you provide directly to us. For example, you share information directly with us when you create an account, participate in a meeting or use another product or service that integrates our Services, communicate through our text chat feature, use our calendar integration or email invitation feature, provide feedback, make a purchase, communicate with us via third-party platforms, such as LinkedIn, Twitter, Facebook, and Instagram, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, username, email address, postal address, phone number, account login information for our accounts and accounts on video conferencing platforms, profile photo, your image and/or voice, social media profile ID, user presentations, text chat communications, feedback on our Services, hashed payment card value and other payment-related information, like your billing address, and any other information you choose to provide.

Information We Collect Automatically When You Interact with Us

When you access or use our Services or otherwise interact with us, we automatically collect certain information, including:

Information We Collect from Other Sources

We also obtain information about you from other sources. For example, we may collect information about you from the video conferencing platforms you use, from third-party data brokers who provide us with audio and visual data sets, or from other users, such as when they refer our Services to you. We also collect information about you from third parties who use our Services to provide their own products and services or that integrate our Services into their products and services, such as those that integrate our Services into the social media filters they offer.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. Examples of information we may derive or infer include the following:


We use the information we collect to analyze users’ participation during meetings, including monitoring and scoring user sentiment and engagement. We also use the information we collect to:


We share information we collect about you in the following circumstances or as otherwise described in this policy:

We also share aggregated or de-identified information that cannot reasonably be used to identify you.


We engage others to provide analytics services and serve advertisements across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Read AI and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit For individuals in Europe, visit You may also change your settings using the consent management tool on our Services. Your device may also include a feature that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes.

consent management tool


Read AI is based in the United States, and we may process your information in other jurisdictions. Therefore, we, and those that perform work for us, may transfer your information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We provide adequate safeguards for the transfer of information in accordance with applicable law, such as by obtaining your consent, relying on the adequacy decisions from relevant regulatory bodies, or executing Standard Contractual Clauses. You may write to to request a copy of the Standard Contractual Clauses we use to facilitate the transfer of information outside the European Economic Area, Switzerland, and the United Kingdom.


In-Meeting Choices

During a meeting, you can remove Read Dashboard from the meeting by typing “opt out” into the meeting chat, and you can remove the Read bot from the meeting in the same way you would remove any other meeting participant from the meeting.

Account Information

You may update and correct certain account information at any time by logging into your account or emailing us at If you wish to delete your account, please email us at with your account information, but note that we may retain certain information as required by law or for our legitimate business purposes.


Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. You may also change your cookie settings using the consent management tool on our Services. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

consent management tool

Communications Preferences

You may opt out of receiving promotional emails from Read AI by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.


We store your information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. We store your audio and video information, including information derived therefrom, in accordance with our internal policies, but in no case for longer than 2 years.


The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) affords consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you.

In the preceding 12 months, we have collected the following categories of personal information: identifiers (such as name, contact information, and device identifiers); categories of personal information described in Cal. Civ. Code § 1798.80(e) (such as physical characteristics); commercial information (such as Services purchased); internet or other electronic network activity information (such as browsing behavior and other usage data); approximate location information (such as the location of your meeting); audio, electronic, and visual information (such as recordings of your video input and audio input and output); professional or employment-related information (such as the type of company you work for and your role within the company); inferences drawn from the other listed categories of information (such as your sentiment and engagement levels and your approximate location); and other personal information (such as hashed payment card information). For details about the precise data points we collect and the categories of sources of such collection, please see the Collection of Information section above. We collect personal information for the business and commercial purposes described in the Use of Information section above. We share this information with the categories of recipients described in the Sharing of Information section above. Further details on our sharing are provided below:

Category of Personal Information

Categories of Recipients

California law requires that we provide transparency about scenarios in which we may “sell” personal information, which, for the purposes of the CCPA, broadly means scenarios in which Read AI has shared personal information with third parties in exchange for valuable consideration. We do not provide information about you to other companies for money. Instead, like many other companies, we do use third-party cookies and related technologies to provide you with ads targeted to your interests, and this may be deemed a “sale” under the CCPA. Based on that interpretation, in the preceding 12 months, we have “sold” the following categories of personal information to the following categories of third parties:

Category of Personal Information

Category of Third Parties

To opt out of these “sales” at any time, click on “Do Not Sell My Personal Information.” We do not knowingly sell personal information about consumers under the age of 16.

consent management tool

Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, disclose, and “sell” (as described above), (2) request deletion of your personal information, (3) opt out of any “sales” of your personal information that may be occurring, and (4) not be discriminated against for exercising these rights. You may make these requests by emailing your request to or completing this webform. We will verify your request by asking you to provide certain identifying information, such as your email address, or information related to your recent interactions with us. You can also designate an authorized agent to exercise these rights on your behalf, but we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. We will not discriminate against you if you exercise your rights under the CCPA.


If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have certain rights and protections under the law regarding the processing of your personal data, and this section applies to you.

Legal Basis for Processing

When we process your personal data, we will do so in reliance on the following lawful bases:

Data Subject Requests

Subject to certain limitations, you have the right to request access to the personal data we hold about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please email your request to

Questions or Complaints

If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:

For individuals in the EEA:

For individuals in the UK:

For individuals in Switzerland:


If you have any questions about this Privacy Policy, please contact us at