Read AI is independently audited against SOC 2 Type II standards every year. A third-party auditor has verified that our security controls - access management, encryption, monitoring, and incident response - work as intended.
Read AI meets HIPAA's technical safeguard requirements for protected health information. Healthcare and human services teams can request a Business Associates Agreement (BAA) to formalize our shared compliance obligations before getting started.
For eligible Workspace customers in the EU and EEA, Read AI acts as a data processor under GDPR Article 28 and offers a Data Processing Agreement. Where applicable, Read relies on recognized safeguards for international data transfers, including the EU-U.S. Data Privacy Framework and Standard Contractual Clauses. Read responds to valid data subject rights requests within the timeframes required by applicable law.
Every piece of data Read AI stores - meeting reports, transcripts, account information - is encrypted with AES-256 at rest and TLS 1.2+ in transit. This is the same standard used by financial institutions and governments worldwide.
Creating a Read account requires signing in with a provider such as Google or Microsoft, or setting up a username and password. During onboarding, you’ll also be asked to give Read permission to connect to your calendar.
You may have created an account:
Read joins a meeting only when a user has set it up or initiated it. Depending on the user’s platform and settings, this may happen automatically for eligible meetings or manually when the user adds Read using a meeting link, app, or browser extension.
Read does not select or join meetings at random. A user must authorize Read and enable or initiate its participation to generate a meeting report.
Read does not publish your data to the open internet. Meeting reports are protected behind our account login system, and your data is used only to provide Read’s services.
Meeting report owners control who can access their reports. They can share a report automatically with meeting participants, keep it private, or adjust access using link-sharing settings.
Learn more in our Privacy Policy and Terms of Service.
You can request account deletion through Read’s Account and Privacy Center.
You can also delete your account from Read:
1. Sign in using the same method you used to create your account, such as Google, Microsoft, or Zoom.
2. Go to the bottom of Account Settings.
3. Select Delete my account.
4. Confirm by selecting Yes, delete my account. The process may take a few moments.
Deleting your account immediately removes your access to its content and cannot be undone. Meeting reports owned by your account will also be deleted unless they are retained by a Workspace. Save anything you may need before proceeding.
If you’re unsure which email address is associated with your account, search for an email from Read and check the address in the To field.